Frequently Asked Questions

Find answers about print styles, framing, shipping, limited editions, ordering, and caring for your artwork.

Print Styles

We offer three premium print styles: Photo Paper Prints (archival quality on professional photo paper), Gallery Wrapped Canvas (museum-quality canvas stretched over wooden frames), and HD ChromaLuxe Metal Prints (vibrant, durable aluminum prints with stunning depth and color).
Photo paper prints are printed on archival-quality professional photo paper with rich colors and fine detail. They're delivered rolled in a protective tube and are perfect for custom framing to match your décor.
Gallery wrapped canvas features your image printed on museum-quality canvas and stretched over a 1.5-inch wooden frame. The image wraps around the edges for a frameless, gallery-ready look that's ready to hang right out of the box.
HD ChromaLuxe metal prints are created using a dye-sublimation process that infuses the image directly into specially coated aluminum. The result is stunning color vibrancy, incredible depth, and a modern, sleek finish that's waterproof, scratch-resistant, and built to last generations.
Photo paper prints are ideal for traditional framing and classic interiors. Canvas prints work beautifully in living rooms, bedrooms, and offices with a warm, textured aesthetic. Metal prints are perfect for modern spaces, high-traffic areas, bathrooms, and anywhere you want maximum impact and durability.

Framing Options

Yes! We offer professional framing for canvas and metal prints. Choose from elegant float frames in black, white, or natural wood finishes. Photo paper prints are delivered unframed so you can select custom framing that perfectly matches your space.
A float frame creates a small gap between the artwork and the frame, giving the illusion that the print is floating within the frame. This modern presentation style adds depth and sophistication to canvas and metal prints.
Photo paper prints are delivered rolled in a protective tube to prevent damage during shipping and to give you complete freedom in choosing custom framing, matting, and glass options that perfectly complement your interior design.
Yes! All framed canvas and metal prints come with pre-installed hanging hardware and are ready to display immediately upon arrival.

Shipping & Delivery

Most orders are processed and shipped within 5-7 business days. Custom sizes and framed prints may require additional time. You'll receive a confirmation email with tracking information once your order ships.
Delivery times vary by location. Canadian orders typically arrive within 3-7 business days after shipping. International orders may take 7-14 business days depending on customs processing.
Yes! You'll receive a tracking number via email as soon as your order ships so you can monitor its journey to your door.
All prints are carefully packaged to ensure safe delivery. Photo paper prints are rolled in protective tubes. Canvas and metal prints are wrapped in protective materials and shipped in sturdy boxes with corner protection.
Yes! Local pickup is available at our gallery in Invermere, BC. Select the local pickup option at checkout and we'll notify you when your order is ready for collection.
We take great care in packaging, but if your order arrives damaged, please contact us immediately with photos. We'll arrange a replacement or refund right away.

Limited Editions

Limited edition prints are produced in a restricted quantity, making them exclusive and collectible. Once the edition sells out, that image will never be printed again in that size and medium, increasing its value and rarity.
Edition sizes vary by image and print size. Most limited editions range from 25 to 100 prints. Each product page displays the edition size and how many prints remain available.
Yes! Every limited edition print includes a signed Certificate of Authenticity documenting the edition number, print details, and artist signature.
Yes! All limited edition prints are hand-signed and numbered by the artist. The numbering format shows your print number and the total edition size (e.g., 15/50).
Once a limited edition sells out, it's retired permanently. That specific image in that size and medium will never be produced again, making your print a unique piece of art history.

Ordering & Custom Requests

Yes! We offer custom sizing for most images. Contact us with your desired dimensions and we'll provide a quote and confirm the image will maintain quality at that size.
Absolutely! Whether you need a specific size, custom framing, or have questions about bulk orders for commercial spaces, we're happy to work with you. Reach out through our contact page.
Consider your space and aesthetic. Photo paper offers classic versatility, canvas provides warmth and texture, and metal delivers modern vibrancy and durability. Visit our gallery in Invermere to see samples in person, or contact us for personalized recommendations.
You can reach us through our contact page, visit the gallery in Invermere, or call during business hours. We're always happy to answer questions and help you find the perfect artwork for your space.

Print Care & Maintenance

For canvas prints, gently dust with a soft, dry cloth. Metal prints can be cleaned with a damp microfiber cloth. Framed photo paper prints should be cleaned on the glass surface only using standard glass cleaner.
Canvas and metal prints come with pre-installed hanging hardware. Use appropriate wall anchors for your wall type and ensure they can support the weight. For larger pieces, we recommend using two hanging points for stability.
While all prints use archival inks designed for longevity, prolonged direct sunlight can cause fading over time. We recommend displaying artwork away from direct sunlight or using UV-protective glass for framed pieces.
Metal prints are ideal for bathrooms and humid spaces as they're waterproof and moisture-resistant. Canvas and paper prints should be kept in climate-controlled environments to prevent warping or moisture damage.
With proper care, all our prints are designed to last for generations. Photo paper and canvas prints using archival inks can last 100+ years. Metal prints are exceptionally durable and resistant to fading, scratching, and environmental damage.

Still Have Questions?

Reach out anytime or visit the gallery in Invermere to see the artwork and print styles in person.